Customer Experience Automation
Automated follow-ups, personalized messages, and behavior-based triggers using Gaviso CXA.
Retain Your Customers
Turn One-Time Buyers Into Lifelong Customers
Keep your audience engaged long after the sale with automation, loyalty strategies, and ongoing relationship-building.
Why Retention Matters
It’s no secret—retaining a customer costs less than acquiring a new one. Yet most businesses focus all their efforts on getting attention instead of keeping it. The truth is, long-term growth comes from repeat buyers, referrals, and loyal fans who trust your brand.
That’s where we come in. By building smart automation workflows, loyalty programs, and reputation systems, we help you create experiences that bring customers back again and again. Whether you sell services or products, customer retention is the key to lasting success.
What’s Included in the Retain Phase
Everything you need to build loyalty, automate engagement, and turn customers into repeat buyers—all in one place.
Reputation Management
Review generation tools, customer surveys, and listings management to boost your local and online credibility.
Brand Loyalty Programs
Custom rewards, referral incentives, and exclusive offers to turn happy customers into advocates.
Analytics & Reporting
Monthly insights that help you measure retention success and make data-backed improvements.
Website Maintenance (Post-Campaign)
We keep your site updated, secure, and optimized after each campaign—so your digital presence never falls behind.
Public Relations Support
We help promote customer success stories, media coverage, and community involvement that reinforce brand loyalty.
Frequently Asked Questions
Can’t find what you’re looking for?
If your question isn’t listed here, feel free to contact us — we’re happy to help.
We use our in-house Gaviso CXA platform, which includes email workflows, tags, triggers, CRM, and integrations with your site and social channels.
Not necessarily. We can help you set up systems to collect and segment data if you’re starting from scratch—or we can integrate what you already have.
We review and optimize automations monthly, making adjustments based on performance reports, engagement data, and your evolving goals.
Yes. While our plans are bundled for value, we can customize the retention tools to focus on what matters most—whether that’s loyalty, automation, or reputation.
Absolutely. Each month, you’ll receive a simple, clear report with key retention metrics like repeat purchases, email open rates, and review volume.